Shipping and Exchanges Policy

Thank you for shopping with The Extended Family.

If you’re not entirely satisfied with your purchase, we’re here to help!

Shipping

All orders are processed between 2-3 business days. Orders are not shipped on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email.

Shipping charges for your order will be calculated and displayed at checkout.

Estimated delivery time: 3-5 business days

Shipment Cost: £5.95

Returns

We currently do not accept returns. We offer exchange only.

You will be responsible for paying for your own shipping costs for exchanging your item.

Contact Us

If you have questions on how to return an item. Contact us on 01324638923.